Privacy Policy
My DC Movers respects your privacy. This policy explains what information we collect when you contact us or request a quote through this website, how we use it, and the choices you have. By using this site you agree to the practices described here.
Information we collect
When you submit a quote request or contact form, we collect the details you provide — your name, phone number, email address, the addresses involved in your move, and any notes about your home, items, and dates. If you call our office, we may keep a record of that conversation to schedule and service your move. Our website may also log standard technical data such as IP address, browser type, and pages visited, which helps us keep the site working and secure.
How we use your information
We use your information to prepare your estimate, schedule and carry out your move, arrange storage when you request it, issue a certificate of insurance when your building needs one, and follow up about your service. We may contact you by phone, email, or text in connection with a move you have requested. We do not sell your personal information to third parties, and we are not a lead broker — your details stay with My DC Movers and the staff working your job.
How we share information
We share information only as needed to deliver your move — for example with the crew assigned to your job — or where required by law. We do not trade or rent your contact information to outside marketers.
Data retention and security
We keep move records for as long as needed to service your account, meet our legal and insurance obligations, and resolve any disputes. We take reasonable measures to protect the information we hold, though no method of transmission over the internet is fully secure.
Your choices
You may ask us to update or delete your contact information, or to stop sending you follow-up messages, by contacting our office. We will honor reasonable requests consistent with our recordkeeping and legal obligations.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page.